How do I cancel my subscription?

As with all mobile apps, uninstalling the app from your device does NOT automatically cancel your subscription. You will keep being charged monthly until you cancel your subscription, following the steps below.

Important note for Apple App Store and Google Play Store subscribers

Both the App Store and Play Store serve as intermediaries between you and Best Farrier, and they are the ones who manage your subscription and charge your credit card. We have no means of accessing your Apple or Google account and cancel your subscription for you, or offer refunds for payments. Even if you delete the app from your device and delete your account on our server, Apple or Google will still keep charging the monthly subscription until you cancel your subscription. See instructions below.

You can cancel your Best Farrier subscription any time, by following the instructions below.

If you signed up using Apple’s App Store on your iPhone or iPad

Open the App Store app, tap on your profile picture to open your Account page, then tap on Subscriptions. Find Best Farrier on the list and tap on it. Your device will display the subscription’s information and you’ll be able to pause or cancel the subscription there.

If you signed up using Google’s Play Store on your Android phone or tablet

Open the Play Store app, open the menu by tapping on your profile picture (or the hamburger menu button, if present) at the top, tap on Payments & Subscriptions, then tap on Subscriptions. Find Best Farrier on the list and tap on it. Your device will display the subscription’s information and you’ll be able to pause or cancel the subscription there..

If you signed up via the website

Go to your Account page and click on the Subscriptions link. You’ll have an option to cancel your subscription there. If you don’t see it, chances are you signed up using the App Store or Play Store instead, see instructions above.

How do I cancel my subscription?

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